Shipping

CUSTOMER SERVICE

Email: info@thegrecian.gr

INTERNATIONAL PAYMENT METHODS ACCEPTED:

  • PayPal
  • Internatiol Credit & Cash Cards

International orders will be subject to additional verification of billing address, bank and bank phone number. Please allow 2-3 business days for international order verification to be completed. For faster processing, we recommend that you check out with a verified PayPal account. To learn about PayPal verification,click here.

Due to the limited information available with international credit cards, in the event that we are not able to verify the information you provided, we may send a PayPal payment request as an alternate payment method. For added security reason, we may also need you to ensure your PayPal account is verified.


FREE SHIPPING ON INTERNATIONAL ORDERS

European orders over €120 will be shipped for free via International USPS (ELTA) Standard and International orders over €150 will be shipped for free. Shipping costs reflected on the chart do not include customs brokerage fees and other related tariffs. These fees are the responsibility of the package recipient. If a package is refused and returned to us for any reasons, the customer will be responsible for all incurred shipping fees.

 

ΜETHOD COST EST. DELIVERY TIME
Europe Standad (USPS-ELTA) €7 Flat Rate or 5-12 business days
FREE with €120 Purchase
Europe Express Mail (DHL) €15 Flat Rate 3-6 business days
International Standard (USPS-ELTA) €9 Flat Rate or 6-20 business days
FREE with >€150 Purchase
International Express Mail €18 Flat Rate 4-8 business days

INTERNATIONAL RETURNS & EXCHANGES

For our international customers we now accept returns and exchanges. Please keep in mind you are responsible for the return shipping cost. In the event your package is damaged during shipping, let us know right away so we can file a claim with the carrier. We will either ship you a replacement or issue a refund after the claim is granted.

NOTE: IMPORTER OF RECORD

The recipient is the importer of records and is responsible for complying with all laws and regulations for the destination country. When our customer places an order with Thegrecian.gr, they authorize our customs broker to act as their agent to clear merchandise and process all applicable duties, fees and taxes.